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General questions
by 2imagine4 on September 25, 2022 - 12:56 PM
2imagine4
Total posts: 142
Location: Netherlands

For all (new) members with questions about swapping, big or small, ask them here.
You can ask questions like: "How do I... ", "How can I... " questions. 
It helps to provide enough details to understand what you are asking for.


Re: General questions
by Petaltea on February 08, 2023 - 9:05 PM
Petaltea
Total posts: 10
Location: Netherlands

Hi there! I have a question,

On my dashboard, tab "view my events"  I don't see which events.  There are six though, listed, but I can't see which ones.  I thought I created 2 postcard swaps. I can't find them now. I joined 3 from 2imagine4, (those I see under "events" ) YooperHill also created a swap I thought I joined. I can't see it, so that's the 6 but I can't see that I signed up.

Do we receive notifications when it's time to start swapping?  Because otherwise I know I will forget.  I like to see everything I signed up for and host in one spot. I can see the number six.  Good grief am I making sense. It's not you it's me. 

Also, I received a notification that someone is sending me a swap.  So I'm not supposed to know who sent this right?  

Sorry I am just used to the old and simple format from swapbot and I am a boomer.  LOL. 

thanks, Robyn

 

Re: Re: General questions
by 2imagine4 on February 08, 2023 - 11:47 PM
2imagine4
Total posts: 142
Location: Netherlands
Petaltea wrote:

Hi there! I have a question,

On my dashboard, tab "view my events"  I don't see which events.  There are six though, listed, but I can't see which ones.  I thought I created 2 postcard swaps. I can't find them now. I joined 3 from 2imagine4, (those I see under "events" ) YooperHill also created a swap I thought I joined. I can't see it, so that's the 6 but I can't see that I signed up.

Do we receive notifications when it's time to start swapping?  Because otherwise I know I will forget.  I like to see everything I signed up for and host in one spot. I can see the number six.  Good grief am I making sense. It's not you it's me. 

Also, I received a notification that someone is sending me a swap.  So I'm not supposed to know who sent this right?  

Sorry I am just used to the old and simple format from swapbot and I am a boomer.  LOL. 

thanks, Robyn

 

Hi Petaltea!

You can access all of your swaps through the link "All Outgoing Swaps" or go to [Swap Tracker], [Swap Tracker Outgoing], [All Outgoing Swaps] from the menu.

Rest assured; you will receive timely notifications when it's time to start swapping, so you can focus on creating and enjoying your swaps.

Regarding the confusion with the events, we apologize for the incorrect number displayed in "own events." We understand that this may have caused confusion, and we apologize for any inconvenience. We fixed the issue, and everything is displayed correctly now.

The notification you received about an incoming swap, it's likely a random swap and will come as a surprise. The sender's identity will only be revealed once you receive the swap. We understand that this new format may differ from what you're used to with swap-bot, but we hope you'll quickly become comfortable with it.

If there is anything we can improve, please let us know. We welcome all suggestions 😃


Founder of Snail Mail Friends, spreading happiness through Snail Mail. Making the world a happier place, one snail mail at a time ^_^

Re: General questions
by The Stylist on February 08, 2023 - 11:51 PM
The Stylist
Total posts: 62
Location: Netherlands

I will tag you @Petaltea, just to be sure you get a notification. 😋

Hope everything is clear for you now, if not let us know. Sorrry about the 6 events confusion, that's a on me. Shouldn't be coding at 02:40 at night. My Bad!🤓


Webmaster Digital Content and Websitebuilder of Snail Mail Friends

Re: General questions
by Petaltea on February 09, 2023 - 5:30 AM
Petaltea
Total posts: 10
Location: Netherlands

😂 yes I received the notification, thanks for your help and speedy reply!  I'm sure it will all run smoothly soon, I just need to get used to it. It's all very user friendly. Thank you!