So far, so good!
how are flakers (people who don't send a swap they've signed up for) identified & dealt with?
Glad to hear that you are enjoying our website so far! We appreciate you mentioning your worries regarding the issue of flakers. I understand the annoyance of dealing with such individuals, as I have had my own personal encounters with flakers.
Today, I replied to your email about this topic. in summary; unfortunately, some individuals may not have honest intentions or follow through with their end of a swap. To increase the chances of a successful exchange, we recommend looking at each other's profiles and having clear communication before participating. Be mindful of warning signs like an empty account, poor ratings, or poor/pushy communication. If a swap goes missing or is delayed, our system will start an "angel request." Our platform encourages members to resolve issues amongst themselves, but in some circumstances, we may need to temporarily suspend or close accounts until obligations are fulfilled.
Don't hesitate to contact us if you have more questions or concerns. We are here to help!