We're happy to announce that we've made some adjustments to the Subscription Details page to enhance clarity and usability. Here are the key updates:
1. Direct Renewal for Current Plan: We've streamlined the process for direct renewals. If your current plan is "BASIC," you won't see an upgrade option with fee costs. This change simplifies the interface as it doesn't apply to this plan.
2. Clear Subscription Options: We've implemented better detection to understand whether members want to downgrade, extend, or upgrade their membership plan. The "upgrade" option will only be visible when a user is eligible for an upgrade, making it easier to explore relevant membership plan options without clutter.
3. Instant Plan Upgrades: The system has been optimized to simplify the upgrade process, allowing you to access the benefits of the new plan promptly. For example, if you're on the "PREMIUM" plan and have exhausted all your credits but want to join an event, you can immediately upgrade to the "PLATINUM" plan from your subscription page. You'll be notified about the upgrade process and how it will affect your current plan.
4. Understanding Remaining Days: When you instantly upgrade your plan (without waiting), you'll receive a notification about the remaining days of your current plan. This information will help you decide whether to proceed with the instant upgrade. Please note that upgrading may result in the loss of any remaining days in your current plan, and you can make an informed decision based on this information.
5. Couponcode Enhancement: We've renewed and simplified the coupon code option, making it easier for you to apply discounts and special offers to your subscription. Enjoy a smoother process when using coupon codes during your subscription transactions.
* Please note that the upgrade button is visible because we are upgrading from the PREMIUM plan to the PLATINUM plan. If the package is the same or lower, the upgrade option will not be displayed
We hope these changes make the Subscription Details page more user-friendly and straightforward for all our valued members. As always, we welcome your feedback on the improvements we've made. If you encounter any issues or have further suggestions, please don't hesitate to contact our support team.
Thank you for being a part of our community and helping us continuously improve our platform.
Last edited by The Stylist on 2023-08-04 00:44, edited 1 time in total.